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Manage your account settings

C
Written by Customer Success

The Account screen holds everything about you in Brella: your photos, name and contact details, and the settings that apply to every event. Inside an event it also holds your profile for that event. The screen is the same in the mobile app and the web app.

Where to find it

  • Mobile app: select your profile picture at the top right, on My events or inside an event. Inside an event you can also open Menu > Settings.

  • Web app: select your profile picture at the top right. Inside an event you can also select Account at the bottom of the left menu (windows 768 px and wider) or open Menu > Settings (narrower windows). The address is next.brella.io/account.

  • Home screen: Edit event profile under your name opens the same screen. In the web app, in windows 1024 px and wider, Edit event profile in the right sidebar opens it too.

The two sections

Your account and your event profile are two sections of the Account screen.

  • Event settings (For <event name>) appears only when you open Account from inside an event. It holds your profile for that event: introduction, identity answers, interests and availability. Each event has its own.

  • Account settings (Applies to all events) holds your name, company and social media details, password, notifications and app settings. Your photos at the top of the screen also belong to your account. A change here shows in every event.

The Account screen opened inside an event, with the cover photo, profile photo, name and the Event settings section

Event settings

Row

What it does

View Profile

Shows your profile as other attendees see it.

Share Profile (mobile app only, at events that offer it)

Creates a profile card to share.

Edit event information

Your introduction and the event's identity questions. The row shows the warning Personalize my introduction until you replace the default introduction.

Edit my interests

Your interests and goals for matchmaking. See Change your interests.

Edit my availability

The times you don't take meetings. See Set your networking availability.

Start join process again

Runs the join steps again: from the welcome screen, or from Set up your event profile if you skipped networking.

At some events the section starts with a pitch reel row (mobile app only) or a sponsor representative row. If you don't see them, the event does not use these features for you.

Account settings

Row

What it does

Personal information

Email, name, company and job title.

Company information

Where you operate, company revenue, size and industry.

Social media

LinkedIn, X and website links.

Password

Change or set your password. Shows Setup a password to secure my account when you have none. See Change your password.

Blocked users

People you blocked. See Report or block an attendee.

Notifications

Push notifications. Shows You are not receiving notifications when they are off. See Turn on push notifications.

Date & time

Time format, date format and time zone. See Set your time zone and time format.

App cache

Clears cached data. See Clear the app cache.

Troubleshoot

Checks your account, connection and settings. See Technical troubleshooting steps.

App version (mobile app only)

The installed version.

Log out

Signs you out of this device.

Delete account

Deletes your account for good. See Delete your account and data.

Terms and Privacy Notice at the bottom open Brella's legal documents.

The Account settings section with its rows from Personal information to Delete account

Change your profile photo and cover photo

  1. Select the camera icon on your profile photo, or Edit cover on the cover photo.

  2. Choose an option:

    • Choose from Library: pick an image from your photos or files.

    • Take a photo (mobile app only): use the camera.

    • Remove image: delete the current image. The mobile app asks Delete Photo?; select Yes, delete.

  3. Crop the image. The profile photo is saved at 400 × 400 pixels, the cover photo at 800 × 320. In the web app the dialog is Crop profile photo or Crop cover photo; select Apply.

The Account screen with the Edit cover menu open, showing Choose from Library and Remove image

The photo is saved at once; there is no save button. Both photos apply to every event.

Edit your personal, company and social media details

  1. Open Personal information, Company information or Social media.

  2. Change the fields and select Save. The app shows Your information has been updated and returns to Account.

The Personal information screen from First name to the Save button (crop so the Change email row and the address are left out)

Screen

Fields

Personal information

Change email (see Change your email address), Show my email on my public profile (off by default), First name, Last name, Company / Organization, Job title

Company information

Where do you operate? (one or more countries or regions), Company revenue, Company size, Company industry

Social media

LinkedIn, X (Twitter), Website. Brella adds https:// to LinkedIn and website addresses that lack it.

First name and Last name are required, and can't contain links. Once you have joined an event, Company / Organization and Job title are required too. If a field is refused, the app shows Please check the errors and try again. On Personal information, the reason appears under the field.

Share your profile card (mobile app)

If Share Profile is missing inside an event in the mobile app, the organizer has turned it off. The web app has no Share Profile option.

  1. Inside the event, open Account and select Share Profile under Event settings.

  2. Customize the card:

    • Select the label (default Attendee) to open Edit label. Up to 20 characters.

    • Select the message (default Meet me at <event name>) to open Edit message. Up to 120 characters.

    • Select the QR code to hide it or show it again. The code opens your profile in the web app.

  3. Select Share profile card and choose an app in your phone's share sheet.

The card shows the event's cover image, your photo, name, job title, company and, when the organizer set one, the event's app sponsor. Your label, message and QR choice are kept on this phone for this event. The web app has no Share Profile row; a share link opened there reads Get the event mobile app to share your profile card.

Good to know

  • The name, company and job title you enter when joining an event are account fields. Changing them in one place changes them everywhere.

  • Your introduction, interests and availability belong to one event. You set them again when you join another event; the introduction starts with your last one.

  • Your ticket type and attendance type come from the organizer. Start join process again does not change them; contact the organizer.

  • Changes made in the mobile app show in the web app, and the other way round.

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