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Changing Email address

Yusra Mohideen avatar
Written by Yusra Mohideen
Updated this week

You can change the email address on your Brella account to your requirement by following the steps mentioned below.

Changing email for the Brella account

  1. Click on "Account Settings."

  2. Click on Change Email

  3. You will get an email at the current email address
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  4. Add the code and click continue, and add the desired email ID
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  5. Once you get the code, verify and save.

Changing email for Apple and Google

🍎 Changing email for Apple

To change the email address for your Apple account for Brella, you'll have to change the email attached to your Apple ID. Read more here: Change your Apple ID

πŸ–₯ Changing email for Google

To change the email address for your Google account for Brella, you'll have to change the Gmail account associated. Read more here: Change the Email Address for your account

Common issues

A few errors can come up unexpectedly when changing your email, but they can be resolved quickly.

  1. If the email has already been used, it will give an error that the email has already been taken.


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  2. If you entered an incorrect email, you will get an error code.
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  3. After changing the email address, you might receive an error, "Oh no, that record or page doesn't exist."


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    1. Don't worry. It's just an error from the system. To overcome it, please close the page, open a new one, go back to next.brella.io, and log in with your new email.

    2. If the issue persists after closing the tab, cancel the change by clicking Cancel, and retry changing the email again.
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We reccomed changing the email on your web browser instead of the mobile app.

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