You can change the email address on your Brella account to your own requirement by following the below steps mentioned.
Changing email for Brella account
Navigate to https://next.brella.io/events
Click on "Account Settings"
Enter your email in the highlighted box
Go to next.brella.io and log in to your account.
Go to your Account Settings (top right corner), and enter your new email address in the Email field.
Enter the current password.
Click on save
You're done!
Changing email for Apple and Google
🍎 Changing email for Apple
To change the email address for your Apple account for Brella, you'll have to change the email attached to your Apple ID. Read more here: Change your Apple ID
Logging Into Brella with Your Apple Account (intercom article not available)
🖥 Changing email for Google
To change the email address for your Google account for Brella, you'll have to change the Gmail attached. Read more here: Change the Email Address for your account
Common issues
A few errors can come up unexpectedly when changing your email but can be resolved quickly.
You enter the wrong password - It will give an error message that the password is not correct and it will not allow you to change the email;
You gave the correct password but the email has already been used- It will give an error that the email has already been taken.
If you entered an incorrect email - shows email is incorrect and doesn’t allow to submit the form.
After changing the email address, you might receive an error "Oh no, that record or page doesn't exist."
Don't worry. It's just an error from the system. To overcome it, please close the page, open a new one, go back to next.brella.io, and log in with your new email.
If the issue persists after closing the tab, cancel the change by clicking Cancel, and retry changing the email again.
💡We recommend changing it on a computer and not from the mobile app.