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Opening Inspector in Brella (Browser)
Opening Inspector in Brella (Browser)
Purnima Umayangani Jayasuriya avatar
Written by Purnima Umayangani Jayasuriya
Updated over a week ago

If you're still experiencing issues after trying the basic troubleshooting steps, sharing your developer console details can help us identify the problem more effectively.


How to get the developer console view

  1. Visit Brella (next.brella.io, sponsor.brella.io, manager.brella.io) and log in again using Chrome. (from a computer rather than a phone)

  2. Open up the developer console (right-click the screen --> click "inspect" --> click the "console" tab.

  3. Attempt to log in with your email.

  4. Assuming the error occurs right away, "Internal server error," we'd like to see a screenshot of any errors from the developer console (example screenshot below)
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If the error continues to be there, navigate to the Network tab and click any red lines indicating errors --> share a screenshot of the Headers and Preview sections (example screenshot below).
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